No, you don’t need to create an account beforehand. When you book a class, an account will be created for you automatically.
We’re sorry you’re having trouble accessing your account. Please contact us so that our support team can assist you.
To cancel your booking, please use your account on the website or app. Cancellations must be made at least 4 hours before the start time for regular classes, or 12 hours before immersive classes. Late cancellations (within 4 or 12 hours of the class start time) and no-shows will result in a lost class credit.
We offer a special class called Reformer Basics, perfect for first-timers or anyone looking to revisit the foundations. This class introduces the Reformer machine and key exercises step by step, making it an ideal way to build a strong foundation or refresh your technique.
Valeriusstraat studio (yoga & mat pilates):
Mats and props are provided in the studio and can be used free of charge. We recommend bringing a water bottle.
Bankastraat studio (reformer pilates):
Please bring grip socks (also available for purchase at the studio if needed). We recommend bringing a water bottle.
We recommend wearing comfortable clothing that allows for easy movement.
Private classes are available depending on availability. Contact us to book.
Private classes have a 24-hour cancellation policy; cancellations made within 24 hours of the start time, as well as no-shows, will be charged the full fee. If your preferred teacher is unavailable, we will arrange a skilled substitute to ensure your class proceeds as scheduled.
Yes, we do. Please ask at the front desk or contact us.
You can cancel your membership at any time before the next billing cycle. To do so, log in to your account on the website (studio-bondi.com) and follow these steps:
For further assistance, please contact us.
Yes, class cards can be shared amongst clients. Please contact us for assistance.
Class cards, including the Introduction Offers, are non-refundable. However, you can share your class card with someone else.
Request a gift card and we’ll gladly help you out.
To redeem a gift card, select the membership or class card you’d like to purchase. At checkout, enter your gift card code in the “Discount” field and click “Apply.” The available balance on your gift card will be applied automatically, and any remaining amount can be used for future purchases.
We will send you a confirmation, please check your email.
We will get back to you as soon as possible.