FAQ

Need answers? Find them here!
View all

• Do I need to create an account to try a class?

  No, you don’t need to create an account beforehand. When you book a class, an account will be created for you automatically. To book, visit studio-bondi.com/schedule or download our app.

• I am unable to log into my Studio Bondi Account. Can you please help?

  We’re sorry you’re having trouble accessing your account. Please contact us (hello@studio-bondi.com or WhatsApp +3170 4062175). Our support team will assist you as soon as possible.

• Do I need to book in advance?

  Yes, we highly recommend booking your spot in advance through our website or app. Class sizes are limited, and booking ahead ensures your place in your preferred class. If you haven’t booked, you can still join based on availability, but spots are not guaranteed.

• How far in advance can I start booking classes?

  You can start booking classes 2 weeks in advance. With a membership, enjoy priority booking and reserve your spot up to 3 weeks ahead.

• What is your cancellation policy?

  To cancel your booking, please use your account on the website or app. Cancellations must be made at least 4 hours before the start time for regular classes, or 12 hours before immersive classes. Late cancellations (within 4 or 12 hours of the class start time) and no-shows will result in a lost class credit.

  Unlimited members are allowed one late cancellation or no-show per membership month without incurring a fee. After that, a EUR 5 fee will be charged for each late cancellation or no-show.